MO - Kansas City Concierge Sales Representative

North Kansas City, Missouri, United States Full-time

Safe Haven Security is looking for Concierge Sales Representatives to assist new home buyers with product and home automation services! This is a NEW position within our Builder Division that will help manage new business leads and uphold a streamlined and customized inside sales process. This position will manage both inbound and outbound inquiries, leads, and partner communications. 

We are seeking candidates that have a strong sense of urgency, outstanding work ethic, and a professional customer service approach. You must understand all aspects of the business, and learn how to convert customer leads via phone and email into confirmed sales and scheduled appointments. Performance will be measured daily, weekly, and monthly to ensure you are on target to hit all goals and key performance indicators. 


Essential Responsibilities:

  • Contact new home buyers via phone and/or email to discuss home automation options 
  • Convert said interest through calls and/or email into scheduled installations
  • Ensure all home buyers/leads are contacted and followed up with in a timely fashion
  • Deliver a clear and consistent understanding of all product and service offerings with all customers 


  • Sales experience recommended
  • Motivated by monetary incentives
  • Previous experience in sales, customer service, or other related fields
  • Familiarity with CRM platforms 
  • Ability to build rapport with clients
  • Strong negotiation skills
  • Deadline and detail-oriented
  • Accountable and enthusiastic about generating revenue
  • Knowledgeable and comfortable with all aspects of the business


  • Competitive Base Salary + Commissions & Monthly Bonuses based on performance
  • Full benefits packages, including, Health, Dental, Life, 401k and Vision.
  • Paid training, holidays, and vacation time
  • Management and growth opportunities within a vast company that is expanding daily.

Education: High School Graduate or General Education Degree (GED) Required

Experience: 2-4 plus years of experience in a customer service call center environment (home security industry preferred)

Interested? Please follow the link below to be contacted by our Recruiting Manager! 

Safe Haven is proud to be an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristics protected by state, federal, or local law.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time-to-time, as needed.

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